What is an Ombudsman?

An ombudsman advocates for quality of life and care for people living in nursing homes and assisted living facilities. After moving into a nursing home or assisted living facility, a resident may need help to continue a life of dignity, respect, choice and as much independence as possible. The Ombudsman Program’s Mission is to work with residents, families and facility staff to improve the quality of life of residents in long-term care.

What does an Ombudsman do?

  • Listens
  • Visits residents
  • Offers ideas and options
  • Helps resolve concerns that affect residents
  • Protects resident’s rights
  • Promotes resident-directed care
  • Informs government agencies and the public about the interest and needs of residents

Who can volunteer?

You can! Volunteers need to be over 18 and living in Tarrant County. We provide the training and any support you might need after you become certified.

Want to Volunteer?

Please fill out the brief form below and someone will be in touch and help you get involved.

Contact us at (817) 258-8102

The Area Agency on Aging receives funding from the Texas Health and Human Services