The 2-1-1 Texas information and referral service operated by Tarrant County United Way logged a record 111,440 calls in 2006. That figure represents a 42 percent increase over the previous year.  

Local 2-1-1 information and referral specialists receive calls mainly from an eight-county North Texas area. After their needs are assessed, callers are referred to the appropriate non-emergency health and human services. The most common needs are related to utility and rent assistance, food, housing and health care. 

2-1-1 serves the public 24 hours a day. Tarrant County United Way operates one of 25 Area Information Centers that partner with the Texas Health and Human Services Commission to make up the statewide 2-1-1 Texas network.