United Way’s 2-1-1 Texas information and referral service has provided information to callers seeking assistance with flood clean-up, food and restoration of electricity. Two bilingual 2-1-1 specialists have helped the American Red Cross communicate with flood victims during on-site damage assessments in affected neighborhoods.
 

As part of VOAD (Voluntary Organizations Active in Disaster), 2-1-1 also is helping to coordinate services to meet longer-term needs that will remain after the Red Cross and other first responders have addressed immediate needs.
 

2-1-1 Texas was among those honored with the Good Neighbor Award at the June 22 annual meeting and volunteer recognition dinner of the American Red Cross Chisholm Trail Chapter. The award is presented to individuals and organizations outside the Red Cross for making “a significant contribution to the local, national or international community in support of the Red Cross.”