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2-1-1 Texas


Getting free information about support services for older adults, housing, transportation and other topics is as easy as dialing 2-1-1. That’s the toll-free telephone number that connects people with community organizations and government agencies across Texas.

Just as 9-1-1 became an easy way to reach emergency medical, police and fire services, 2-1-1 is revolutionizing the way Texans get information about important non-emergency services. (This information and referral service also can be reached by dialing  817-258-8100.)  

Highly-trained information and referral specialists housed at Tarrant County United Way assist callers in an eight-county area. This confidential and nationally-accredited service is available 24 hours a day, 365 days a year.

The information specialists help callers find answers to questions about issues
such as

  • Caregiver Support
  • Child Care
  • Financial Assistance
  • Food
  • Health Services
  • Housing
  • In-Home Services
  • Legal Assistance
  • Transportation

Tarrant County United Way is one of the Area Information Centers that make up the 2-1-1 Texas network now serving all Texas counties. 2-1-1 Texas is a program of United Way in collaboration with the Texas Health and Human Services Commission.

 
2-1-1 '08 Annual Report
 

2008: A Record Year

United Way's 2-1-1 information
and referral service logged
171,000 calls in 2008,
a
53% increase in two years.

 

 

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